If you are not happy with our service, you can send us a written complaint:
- by email to [email protected]
- by post to Unlokie d.o.o., Rožmanići 23B, 51221 Kostrena, Croatia
We reply in writing within 15 days of receiving your complaint, and our reply tells you plainly whether we accept it.
We keep a register of written complaints for one year from the date we receive them.